Episode notes
In this episode of the CX Goalkeeper Podcast, we are honored to host a legend in the Customer Experience (CX) domain, Peter Pirner. With an illustrious career dedicated to refining CX strategies, Peter imparts a wealth of knowledge and actionable insights for our audience.
🌟 What You'll Learn
Peter Pirner's Journey in CX: Dive deep into Peter’s rich journey in CX, exploring the experiences that shaped his expertise and vision.
The Importance of Customer Feedback: Discover the pivotal role customer feedback plays in shaping robust CX strategies and fostering a culture of continuous improvement.
Implementing CX Strategies: Learn the practical aspects of implementing CX strategies that resonate with your organization’s goals and customer expectations.
Adapting to Digital Transformation: Understand the significance of d ...
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