Lino Miranda Talks about CREA, the Delay of Mail, and His Two Documentaries

Lino Miranda came on to Classes of Mail to talk about the two documentaries he's produces, which expose the Post Office's systemic delay of deliverable mail. We talk about the reaction he got, the legalities of recording on postal premises, and the harm done by the delay of mail. Finally, we talk about CREA, Lino's artificial intelligence grievance research tool.