Episode notes
What is Business Service Design and is it the next big thing? If you’re curious about this powerful new human-centred approach you will be interested in this BA Brew where Jonathan, Kerry and Kate share their thoughts on the subject.
Topics covered include: Systems, Service, Design and Lean Thinking; Business Service Design tools, frameworks, techniques and more.
AssistKD provides training, apprenticeships and consultancy services throughout the UK and internationally. Click here to view AssistKD’s Service Design courses.
Keywords
agilesystems thinking