How to Build a Successful Business Analysis Community of Practice
Episode notes
How do you build a Business Analysis Community of Practice that people actually want to be part of?
Jonathan Hunsley and Carlos Pullen-Ferreira are joined by Mahvish Khurum, Principal Business Analyst at the Home Office, who leads a community of more than 400 BAs.
They discuss how Communities of Practice can build capability, improve consistency, encourage collaboration and support professional development.
Mahvish shares practical lessons from growing and sustaining the Home Office BA community, including why consistency matters, how to create different ways for people to participate, the importance of volunteers and why successful communities need to keep listening to their members.
If you're building or running a Business Analysis or change community, this episode is full of practical ideas you can use.
In this episode: what a Community of Practice is; making the business case; getting people involved; maintaining engagement; creating a regular rhythm; supporting volunteers; measuring success; and keeping the community relevant.