Accelerated HVAC Success Podcast

Accelerated HVAC Success Podcast

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Building Better Contractor-Distributor Partnerships with Jeremiah McClelland

Strong contractor-distributor relationships can make the difference between simply surviving and building a highly profitable HVAC business. In this episode of Accelerated HVAC Success, Ben Middleton sits down with Jeremiah McClelland, Regional Operations Manager at Daikin Comfort Technologies, to discuss inventory planning, technology, forecasting, customer experience, and how the "Branch of the Future" is helping contractors succeed. Topics include: • Inventory forecasting • Seasonal planning • Technology in distribution • Contractor communication • Customer experience • Branch operations • Growing your HVAC business If you're an HVAC owner, manager, technician, or comfort advisor, this conversation offers practical insights into building stronger business partnerships.

Building a More Profitable HVAC Business with Nathan Boisvert

Every HVAC contractor wants to increase profits—but many focus on lowering equipment costs instead of improving business performance. In this episode of Accelerated HVAC Success, Ben Middleton sits down with Nathan Boisvert, Regional Sales Director at Daikin Comfort Technologies, to discuss what separates successful HVAC businesses from those that simply compete on price. Topics include: • Profitability vs affordability • Building strategic distributor relationships • Financing and business growth • Using technology to improve efficiency • Becoming a better business owner • Preparing your company for long-term success Whether you're an HVAC owner, sales manager, technician, or comfort advisor, this episode offers practical business advice you can immediately apply.

Preparing for the Future of Refrigerant Recovery with Michael Ragan

The HVAC refrigerant phase-down is accelerating, and many contractors still aren't prepared for what's coming. In this episode of Accelerated HVAC Success, Ben Middleton sits down with Michael Ragan to discuss refrigerant recovery, reclamation, EPA regulations, and how contractors can prepare for the future while creating additional value for their businesses. Topics include: • The HFC phase-down timeline • Why reclaimed refrigerant is becoming more valuable • EPA recovery requirements • Common contractor misconceptions • How refrigerant can be reused indefinitely • Why refrigerant recovery protects your customers • Practical ways contractors can implement recovery programs Whether you're an owner, technician, or service manager, this episode provides practical insight into one of the biggest changes impacting the HVAC industry.

How I Tripled an HVAC Company Without Competing on Price

What makes customers trust one HVAC company over another? In this episode of Accelerated HVAC Success, Ben Middleton sits down with Scott Mangum to discuss authentic branding, leadership, community involvement, and building a company customers genuinely believe in. Scott shares how he purchased an HVAC company, transformed its culture, grew the business through one of the most challenging periods in recent history, and eventually sold the company after tremendous success. Topics include: • Building an authentic HVAC brand • Creating lifelong customer relationships • Developing company culture • Growing through adversity • Leadership and mentorship • Preparing your business for an exit strategy If you're an HVAC owner, manager, comfort advisor, or entrepreneur, this episode provides practical leadership lessons you can apply immediately.

HVAC Affordability, Financing & Pricing Strategies That Win More Jobs | Jim Steffey

Key Topics Covered: ✓ Why consumers are shifting toward monthly payments ✓ The importance of financing in today's HVAC market ✓ How contractors can improve close rates without lowering prices ✓ Understanding daily profitability and P&L statements ✓ The role of rebates and utility incentives ✓ Ductless opportunities many contractors overlook ✓ Why customers need multiple options, not a single proposal ✓ Lessons learned from a shocking $90,000 mini-split quote Guest: Jim Steffey North American Sales Learning & Development Manager Host: Ben Middleton Director of Sales & Business Training Daikin Comfort Technologies

Building VRV Confidence: Supporting Contractors for Long-Term Success

On this episode of Accelerated HVAC Success, host Ben Middleton sits down with Kenny Shifflet, Regional Technical Sales Support Manager for Daikin Comfort Technologies in Kentucky, to discuss his experience supporting contractors and helping them succeed with VRV technology. Kenny shares some unique projects he's worked on with Kentucky distilleries, explains how he helps contractors become more comfortable designing, installing, and servicing VRV systems, and outlines his best practices for working alongside customers on VRV applications. He also discusses common challenges that can arise based on system size and equipment location and how proper planning can help avoid costly issues. Kenny also highlights the importance of preventative maintenance and the support resources Daikin provides to help contractors better maintain VRV systems throughout their lifecycle. The conversation explores the impressive longevity of well-maintained VRV equipment, Daikin's use of AI through the HERO platform, and the growing role of technology in system diagnostics and optimization. He closes with practical advice for contractors, emphasizing that ongoing education and a commitment to learning are critical to staying competitive and achieving long-term success in today's evolving HVAC industry.

Maximizing Rooftop Performance with Economizers

In this episode of Accelerated HVAC Success, host Ben Middleton sits down with Kenny Hoffsteder, Regional Sales Manager with Micro Metals, to discuss how economizers can help contractors deliver greater efficiency and comfort in commercial rooftop applications. Kenny explains how economizers work by monitoring indoor and outdoor temperature and humidity conditions, automatically modulating fresh air intake to maintain occupant comfort while reducing energy consumption. He also shares why properly applied economizers can be a valuable differentiator for contractors seeking to improve building performance and lower operating costs for their customers. The conversation also highlights the tools, resources, and support Micro Metals provides to help contractors stand out when quoting commercial rooftop units. From application assistance and product selection guidance to installation training and contractor education, Kenny discusses how these resources help contractors build confidence, win more projects, and ensure successful system performance. Whether you're new to commercial rooftop equipment or looking to sharpen your competitive edge, this episode offers practical insights to help you succeed.

Selling Solutions, Not Equipment

In this episode of Accelerated HVAC Success, we welcome David Sheffield, Commercial Technical Manager with Daikin Comfort Technologies, for a conversation on the power of training, specialization, and the evolution of commercial HVAC technology. Drawing from his experience helping contractors close VRV projects, David shares how successful contractors don't simply sell equipment—they develop solutions to real customer problems. He discusses his transition into training and explains how hands-on, practical education can help contractors gain the confidence and expertise needed to differentiate themselves in an increasingly competitive marketplace. David also addresses the skepticism some contractors may have about training, explaining how Daikin's approach goes beyond product education to provide real-world applications that help businesses grow. He explores how recent North American regulatory changes have accelerated technology advancements and created a more level playing field, giving contractors greater opportunities to proactively solve customer challenges. For those new to the industry, David highlights the value of developing specialized knowledge and technical expertise, noting that as experienced technicians retire, trained professionals become increasingly valuable assets. His message is clear: continuous learning isn't just beneficial—it's one of the most important investments a contractor can make for long-term success.

From Growth Mentality to HVAC Success

In this episode of Accelerated HVAC Success, host Ben Middleton sits down with Anton Martin, owner of English Air, to discuss how a growth-focused mindset helped shape his journey from contractor to business owner. Anton shares how being an early adopter of VRV technology created new opportunities for his company and positioned him for long-term success in an evolving industry. He also explains why partnering with Daikin aligned with his vision, highlighting the company’s commitment to innovation, specifically inverter technology. Throughout the conversation, Anton offers practical advice for contractors looking to grow their businesses, emphasizing the importance of continuous learning, surrounding yourself with the right people, and understanding that success is never achieved alone. He also discusses what inspired him to expand the residential side of his business, how inverter technology is changing customer expectations, and why contractors must stay adaptable in a rapidly changing market. Anton closes the episode with one of his most important lessons: maintain a positive attitude, but always stay open to what the data is telling you.

Cold Climate, Hot Opportunity

In this episode of Accelerated HVAC Success, guest Tess Fieschko discusses how evolving regulations and building standards across New York are reshaping the HVAC industry and creating new opportunities for contractors willing to adapt. She shares how Daikin products—particularly VRV and heat pump technologies—are helping contractors navigate complex code changes, solve customer challenges, and stay competitive in a market with some of the country’s most unique building requirements. Tess also highlights the critical role of educating both contractors and consulting engineers to ensure successful adoption of new standards, while explaining why VRV systems have become so widely accepted in New York City and how that momentum is spreading throughout the state. The conversation also explores how modern heat pump technology continues to perform effectively even in extreme cold-weather environments, giving contractors a powerful advantage against competing solutions.

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