The role of service design in creating the ideal customer experience. Ep20- Jon Denham

The Zista Podcast by Zista Education

Episode notes
In today's episode of the Zista Podcast, we're turning the spotlight onto service design and its role in shaping the perfect customer experience. With us is Jon Denham, a luminary from SCAD, who has polished his craft at leading brands like P&G, and across food and pharma industries. We dive deep into the myriad facets of service design, exploring its multidimensional influence on customer experiences. It's a must-watch for students who are on the hunt for in-depth industry knowledge and professionals seeking valuable insights. Jump on board as we navigate the currents of service design!About The Zista Podcast:Zista Podcast addresses recurrent queries raised by students relating to a specific subject area. We invite industry professionals, senior academicians, and thought leaders to share insigh ...   ...  Read more
product designdesigncareer in the artsdesign managementdesign mattersbusiness of designscadservice design