WhyWork Podcast

WhyWork Podcast

by Alan Girle, Trajce Cvetkovski, & Sara Pazell

Management Social Sciences

Season 5

S05 E09: A prism party and colour cascade

Season 05 Episode 09: A prism party and colour cascade WARNING: This episode presents topics on workplace fatalities and suicide - Listener discretion is advised. Sara announces the publication of a new book of which she is a co-editor, “Healthcare Insights: The voice of the consumer, the practitioner, and the work design strategist.” “The intent,” she explains, “is to empathise and to understand situations from many points of view. It’s like holding a crystal to the sky, and seeing different colours refract when you spin it around,” says Sara. Trace concurs, “Storytelling and narratives are prisms to view a different world.” Tracie elaborates on his contribution to a chapter in another book in the Workplace Insights series on Good Work Design, using empathy maps to articulate victim impact statement. “That’s golden,” Sara exclaims, “That’s from working with me! I love that a past state prosecutor is using empathy maps in storytelling.” Trajce recalls, “We used empathy maps in our safety conference presentation on distributed work emerging from the pandemic”. Alan retorts, “I remember that conference. I think there was some trivialisation of alcohol at that event!” Alan and Trajce reflect on their careers in work health and safety law, and on some critical cases. “The downside of workplace criminal law,” Alan deducts, “is that everyone suffers.” Trajce adds, “This is unintentional crime.” Sara shares a subscriber’s, Craig McDonald’s, concerns about causational chains of responsibility, especially when governments constrain capital expenditure in transport infrastructure. Conversely, the podcast crew debate the notion of spurious injury claims and the weaponisation of alleged psychosocial harm. Full disclosure: gremlins invaded the studio ghost in the machine, faculty cables during recording caselaw discussion, we know, we know, but the content was too good to omit. Enjoy!

S05 E08: Smooth Criminal: The sociology of industrial crime

Season 05 Episode 08: Smooth Criminal: The sociology of industrial crime WARNING: This episode discusses fatalities in the workplace. Listener discretion is advised. In this episode, Alan broaches the topic of industrial manslaughter by describing a case involving a forklift operation fatal incident in a stonemasonry company in New South Wales. This prompts Trajce to reflect on a case where a prosecuted employer ritualistically honoured the anniversary of the death of their worker by paying for an ode of remembrance in the bereavement section of the local newspaper to acknowledge how much the apprentice was missed. “This shows how these events take a huge emotional toll on all parties involved in a fatal incident,” explain Trajce, “These are not crimes rationalising a standard criminological lens. These are crimes involving unintentional harm. It fascinates me because of the sociology of crime – the industrial criminal who commits crimes unintentionally. “These deterrents, the fees, no matter the cost, will never cure the hurt. In the court of public opinion, it will never be enough,” Alan empathises. Sara dreams of a world that balances the punishment with reward to motivate people to exhibit desired social behaviours. "It's basic neuroscience," she says.

S05 E07: We've gone Barney

Season 05 Episode 07: Trajce raises the issue of the Barnaby Bother. It was a Boisterous Barnaby Bumble… Alan explains the alcohol-infused ‘Barnaby bumble’: It made national news, all around Australia, and it was highly embarrassing to anyone involved. Trajce reminds the crew that Zahi Steggall, Member of Parliament New South Wales, SW MP, has implored, “We must do something about alcohol use in parliament.” We cannot trivialise this. Yet, alcohol consumption is culturally indoctrinated in Australia. Trajce announces his publication on trivialisation of risk in the workplace. Alcohol-related activity is one of the 6 typologies found in Reality TV, a reflection on daily life. “It’s trivialisation dissonance,” he says, “The media industry code of practice that advocated for protections from occupational psychosocial exposures during production has been removed at the same time that this material arose in general workplace guidance materials,” “It's not good for popular culture TV viewing without it,” says Alan. For the subscribers, look out for Trajce’s ‘booky-book’, as Sara labels it, on the trivialisation of risk and hazard exposures in the workplace. “It’s the little things that matter,” Trajce notes. For more on alcohol consumption at work, listen to Season 05 Episode 04: Office Spirits: Culture & Controversy and Season 05 Episode 01: Bubbles of Trouble.

S05 E06: Doctor, doctor, give me a call

WhyWork Podcast subscriber Anna Linning asks, “How are different organisations managing the phenomena of digital and instant communication modes in their business - Teams, social media, intranets, and the like?” “Doctor, doctor, give me a call,” Alan chimes, reflecting on Anna’s work in an Australian occupational medical practice. The team debate the Fair Work Amendment Bill 2023 on the right to disconnect because of the issue raised by Anna: the communication impact on mental and emotional load. “I’m finding major problems with this amendment,” scoffs Sara, “Have we returned to that Caucasian, male, privileged work convention?” Alan replies, “… this is one-way legislation.” Trajce adds, “… you must go straight to the source. Don’t go to Dr. Google,” he advises, “The devil is in the details, it says ‘must’,” but it says “unless the reason is for an emergency, OR a genuine welfare matter, OR compensated. The ‘etcetera’ is important.” “Disconnect is analogous to Stop. It’s a stop sign,” Trajce announces, “It’s vexed, Anna, it is vexed. It begs answers on these questions: · What does contact mean? · Is the allowance reasonable? · What constitutes an emergency? Trajce, Alan, and Sara concur on one aspect, “For a little amendment, we’re going to get a lot of traction out of this…” they chime. For more on the ‘Right to Disconnect,’ listen to Season 05 Episode 03: Grab the Pilates socks – It’s our right to disconnect. For more on the Emoji and GIF hieroglyphics in workplace communication, listen to Season 04 Episode 01: The GIF gal and the Emoji man.

S05 E05: Shimmyin' on the dance floor

WARNING: This episode references suicide and sexual matters. The WhyWork crew debate the contest of being forthright in social relations. Trajce reveals a case of a young, drunken lawyer determined to approach a colleague on the dancefloor at a work party. The courts deemed his behaviour to be highly inappropriate and sexualised. This sounds like Season 01 and Episode 01, ‘Bubbles of Trouble.’ “It’s rather sudsy, ” Alan reflects. “It’s the ‘A’ word,” says Trajce, “the Aaa-lcohol that subjects a young person to a new state of vulnerability. This is a common theme.” “Ten Bundies and Coke might erode a few boundaries,” he rationalises, and he exclaims, “There are consequences of shimmying on the dance floor!” “Do we need a specific memo on this? Really? A team of lawyers reverted to shimmying as their defense strategy?” begs Sara. “When you think of discomfort, you think of WhyWork!” badgers Trajce to the laughter of Alan and Sara. “Go the edge,” urges Sara. “Go the edge! I love taking Trajce to the point of when he blushes to our banter,” she teases. Alan urges management teams to learn from the real-world scenarios of work. “Sex and sexual urges are a ‘thing’ when working with people. Organisations must consider this in their risk assessments,” Sara advises. Trajce recalls a matter in school education involving a confronting mix of Midori and marijuana. Sara sends a shout out to The University of Queensland’s Professor Hugh Possingham. She gives her thanks for his teachings on sustainability, transparent decision making, ecosystems, sociopolitical forces influencing ethics, and multiple points of view.

S05: E04: Office spirits: Culture & controversy

Sara laments the damage to her little toe that got no roast beef, “… and it was on my birthday!” she punctuates the story. No, she hadn't been drinking... The team debate the idea of drinking at work, particularly when it is distributed. Sara describes a case when a teacher concluded his remote video call with his employer by drinking from a cask of wine. When disputed, the parties agreed on the facts that this violated workplace agreements and code of conduct. Alan slurps his lemon soda in the background as Sara and Trajce debate the ideas and optics on drinking at work when work occurs anywhere and cultural appreciations sway the judgement on these matters. “Easy fix - turn the camera off,” says Alan, the defense lawyer. Sara announces, “Strong is the new skinny,” when reflecting on The Tradies underwear ad with the Honey Badger Cummins and Winter Olympian Danielle Scott and Women’s Sevens Rugby star Charlotte Caslick. Alan explains the ad, "They are in their underwear, boogying on film, hair blown by a leaf blower." Trajce challenges the idea on a participatory approach to run focus groups in the workplace to determine team member comfort or reactions to new policies, procedures, and material that is ‘on the edge.’

S05 E03: Grab the Pilates socks – it’s our ‘right to disconnect’ time

“These lawyer boys are like Teflon,” Sara labels, “You see? There you go again– deflection! That is deflection number 02 this morning,” she accuses Alan. After discussing Alan’s adventures, soaring above the lush, grassy, green, open paddocks of Tasmania and Trajce’s newfound love of the Reformer and his Pilates socks, the team venture into workplace discourse. Trajce asks, “If I ask you about your right to disconnect, what does it mean to you?” Alan, Trajce, and Sara debate the amendments to the Fair Work Legislation 2009 on the right to disconnect. The team focus their discussions on the service professions, like teaching, policing, and healthcare workers. “The law exists because the system is failing. The court is a last resort,” says TC, “We must need this prompt, this mandate to design work better since we, as a society, are not resolving this.” “You know the Christian biblical story described in the Old Testament about how God gave His people Ten Commandments, yet others were thrown away? My verdict: throw this one away.” Sara ponders ideas on alternative design strategies and cultural expectations of work. She recalls the ‘roving classroom’ design strategy modelled in the United States. She is befuddled on why Western Society did not better capitalise on the rich opportunities afforded by the pandemic upheavals to evolve and re-design quality education combined with good work models.

S05 E02: More than paper airplanes: The projectiles impacting our teachers

Season 05 Episode 02: More than just paper airplanes: The projectiles impacting our teachers "I have injury statistics on teachers," inivites Sara, "Tell me how is it that they are struck by flying objects? Hit by projectiles!" That question leads to confessions by the boys as they recall their school days. Sara remembers her Italian language teacher who used to throw chalk at students. "It's the reverse now!" exclaims Trajce. Sara challenges the team to consider the enduring impact of good design, starting with the environment for a lasting effect on those using the space; positively, if well designed. Alan connects with this idea. Trajce links the teaching woes to past discussions on the stressors faced by teachers, explored in in S02 E13: An upstanding citizen with salmon in his pocket. The team can’t help but travel south in their conversation, recalling the story of a teacher caught on film, after hours, in the most inconvenient way.

S05 E01: Citizen Control

Season 05 Episode 01: Citizen Control. "Consultation - meh! Peh!" complains Sara, with disdain. "There is a lot of corporate hazing and gaslighting," reflects Trajce. This episode was prompted by the presentation by Dr Elise Crawford of Central Queensland University. Elise spoke on her reesarch of worker particpation in their work design during the Human Factors and Ergonomics Society of Australia Queensland seminar last year. Sara elaborates on the tiered scales of organisational citizenship which can fall into the categories of 'non participation,' 'tokenism,' and 'degrees of citizen power.' Alarmingly, 'consultation,' falls into the category of 'tokenism.' Alan reminds us that this is a workplace obligation in the work health and safety legislation ."It's a sham!" exclaims Trajce. He trails, "This sounds like another 'C-word' in our lexicon of work vocabulary..."

WhyNOT? A Wisdom Shot: Respectful workplaces

WhyNOT? A Wisdom Shot: BONUS. Respectful workplaces contrast with those in which managers demand working to unrealistic standards. Trajce cautions, "Attitudes like this could be construed as belittling, bullying, and harassment." For more on this topic, listen to S05 E11: German work.

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