S07 E11: From ‘Command & Control’ to ‘Customer Service’ – Beyond ‘hazard salad’ in psychosocial risk management

Season 07 Episode 11: From ‘Command & Control’ to ‘Customer Service’ – Beyond ‘hazard salad’ in psychosocial risk management.

The team revel in debate about the new Queensland state and Commonwealth government literature on psychosocial risk management. Sara is relieved to see updates to regulations on psychosocial risks (Work Health and Safety [Psychosocial Risks] Amendment Regulation 2022) because of their focus on work design. Trajce explains aspects of The Commonwealth Code of Practice: Managing Psychosocial Hazards at Work (Dec 2023) which includes “intrusive surveillance” as a psychosocial hazard, requiring employer risk management and interventions. The team reference Season 01 Episode 05 ...