In this episode of What A Delivery, Ravi Iyer, Chief Financial Officer, Flipkart, speaks with Balaji Thiagarajan, Chief Product and Technology Officer, Flipkart, about how Flipkart is building an AI-native e-commerce platform across consumer experiences, seller enablement and technology at scale. From solving last-mile delivery challenges and using hyper-personalisation in quick commerce to generative AI, voice-led shopping, shopping assistants and engineering for The Big Billion Days, the episode explores how Flipkart is building digital commerce for India.