#16 RevOps: Know Your Customers | Elisabeth Norberg | Telavox

Don't Blame the CRM by Vainu

Episode notes

In our 16th Don't Blame the CRM podcast episode, we discussed with Elisabeth Norberg, Revenue Operations & Intelligence Manager at Swedish telecommunications software company, Telavox.

Knowing your customers is essential. With a background in marketing and having worked with RevOps for close to 4 years, Elisabeth is acutely aware of this fact, and today she’s here to share some of her knowledge with all of us. Expect to learn:

– What other tips does Elisabeth have for the newcomers in the RevOps space

– Why should RevOps people be spending time on sales calls

– What are some of the latest trends RevOps teams need to pay attention to

– How and why RevOps plays an essential role in post-acquisition at Telavox

– How Telavox runs sales, marketing, service, and also CS in HubSpot

And more!

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