Episode notes
Airbnb hosts John and Tim discuss how to spin a negative Airbnb review into something positive.
In this 10 minute episode:
How to respond to negative feedback
Waiting 14 days and not sending a request for review (do not review them during this period) -- absolute last resort
How you can learn from negative reviews and show future guest you care
Why long responses to airbnb reviews are better
Do not get discouraged from one bad review, it will not ruin your airbnb business
Want to know more, need more help or have an idea for a podcast episode? Reach out to us at john@vacationhomhelp.com. Join our owner community on facebook (we love to connect with other hosts!)
Listen to our latest podcast and subscribe on iTunes, Spotify, Amazon Music, Google Podcasts, and RSS. Please rate, review, and subscribe - all support helps us grow our community.
Please subscribe to our email list for exclusive tips and freebies! The 'Friday Five' is our weekly update to our listeners, last week we gave out a free vacation rental agreement template - we give out freebies like this every week to listeners on our mailing list so join today :)
Are you in Florida and need a new airbnb cleaning service? Try vacationhomehelp.com so we can refer you to your new rockstar cleaning team and earn more 5-star reviews for cleanliness.