Interview with Tim Casey, CEO of StoreyBook Vacation Homes and Real Estate Investor

In Episode 5, we have our very first interview with Superhost Tim Casey who will explain how putting the guest experience first will help you in your vacation rental business. We will discuss:

• How and why Tim entered the short term rental business

• How putting the guest first will help you stand out

• Industry's focus on occupancy rates harms the reputation of the industry and the guest experience...

• How he keeps his vacation rental in tip top shape

• Should I take same day bookings?

• His handling of a difficult guest experience

• Tim's perspective on the industry in general and how we can improve it