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Utility Wisdom

by Conservice | The Utility Experts®

RUBS Utility Billing vs. Submetering A Decision Guide

Choosing between RUBS and submetering isn't always straightforward. In this episode, Lauren B. breaks down the differences between these two utility billing methods, including where each works best, how state regulations can shape your options, and the key questions to ask before deciding what's right for your property.

NAA 2026 Debrief: AI Everywhere, Automation Under Pressure, and the Human Work of Multifamily

At Apartmentalize 2026, one message rose above the AI hype: technology only delivers value when it's backed by strong operations and human expertise. In this episode, William Bailey recaps the biggest conversations from NAA, including where AI is creating real impact, why clean data and well-designed workflows matter, and what multifamily operators should prioritize as automation continues to evolve.

Inside Multifamily with NAA President & CEO Bob Pinnegar

Conservice's Lauren Howard sits down with National Apartment Association President and CEO Bob Pinnegar to discuss the current state of the rental housing industry. From supply and affordability challenges to evolving regulations, consumer expectations, and the role of advocacy, Bob shares his perspective on the trends shaping multifamily today and what operators should be watching as the market continues to evolve.

The Industry's Journey From In-House to Managed Utilities with Jerry Davis

How did managed utility services become an essential part of multifamily operations? In this episode of Utility Wisdom, Lauren Howard sits down with industry veteran Jerry Davis to explore the history of utility management, the industry's shift away from in-house processes, and the lessons learned over decades of change.

8 Climate Hazards Multifamily Investors Should Be Screening For

In this episode of Utility Wisdom, we break down the 8 key climate hazards impacting multifamily real estate—from rising heat and heavy precipitation to floods, wildfires, and coastal risk. Learn how to distinguish between gradual operational stress and high-impact events, and why not all risks carry the same weight across your portfolio.

The ROAD to Housing Act What It Means for Supply, Renters, and Operators

The ROAD to Housing Act aims to tackle affordability, but will it actually lead to more housing? In this episode of Utility Wisdom, we explore what’s inside the bill, how it could impact housing supply, and why capital, policy, and execution all play a role in what ultimately gets built.

Vacant Cost Recovery (VCR): The Complete 2026 Guide

In this episode of Utility Wisdom, we unpack Vacant Cost Recovery (VCR) and how billing gaps from delayed service transfers or early disconnects can quietly erode NOI. Learn how to spot recoverable charges, avoid “vacant theft,” and use automation to catch issues early. If you’re not actively managing utility billing during move-ins and move-outs, there’s likely money being left on the table.

Senior Living Runs on Care (And Careful Utility Management)

Senior living teams are built around care, not administration. This Utility Wisdom episode looks at how utilities quietly add operational strain in senior living communities and what a more structured approach can change.

Compliance Under the New Administration

The language around ESG may be changing. The work is not. This Utility Wisdom episode looks at how companies are navigating shifting federal policy while staying aligned with state, local, and market-driven expectations.

The Senior Living Surge: How to Build Smart and Manage Smarter

Senior living construction solves one problem and introduces another: how to operate efficiently at scale. This Utility Wisdom episode examines the utility and compliance considerations that often get overlooked until it’s too late.

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