Episode 4 - Heartfelt Customer Stories (Lilian Kagoche)

Hydrobox Podcast - Tuko Pamoja (We are together) by Hydrobox

Episode notes

In this episode we follow Lilian Kagoche, customer service manager at Hydrobox. She takes us along to visit a few household customers who explain what access to electricity means to them. Lilian is passionate about raising customer service to the level of "customer care" and "customer delight". We're proud to have her on board.

hydropowercustomer carecustomer delightrural electrificationaccess to energy