Episode notes
In this episode we follow Lilian Kagoche, customer service manager at Hydrobox. She takes us along to visit a few household customers who explain what access to electricity means to them. Lilian is passionate about raising customer service to the level of "customer care" and "customer delight". We're proud to have her on board.
Keywords
hydropowercustomer carecustomer delightrural electrificationaccess to energy