4 important aspects:

1. What is your business strategy?

How am I addressing the pains faced by the customer?

1. How am I relooking at my value network operations?

2. How do I engage my customers?

3. How should my organization be restructured to address the above points?

Different strategies:

Traditional strategy, Make it cheaper or better (single product, single customer) make it cheaper or make it better. Automobile industry. Focus: Product

Razor Blade strategy: (Multiple products, single customer): the concept of compliments, razor on low cost and making money on the blade. Focus: Customer Benefit.

Network effect: (Single product, multiple customers): eg, amazon marketplace. It's because there are more sellers on ama ...