Our guest for this episode is Stephen Knight, chief executive of the Heat Trust.

The trust is the national consumer champion and protection scheme for district and communal heating systems in the UK.

It was set up as a non-profit and has been setting customer service standards since 2015.

In our Tomorrow's Energy series, we explore breakthrough technologies, emerging trends and practical solutions shaping tomorrow's energy systems.

The podcast is produced by the team at Salix Finance.