Ep 17: Stop Guessing, Start Tracking:KPIs that Matter
Episode notes
My enchanting enamel enthusiasts... picture this: you’re slammed. The schedule’s packed. The vibe is busy.
But the bank account?
…crickets.
That “we feel slammed but we can’t make payroll” energy is more common than you think — and it usually means one thing: you’re flying blind on your numbers.
In this episode of The Truth Decay Podcast, Sara Baker and LaRae McMullen run a full KPI check-up. Because whether you feel rich or feel broke, only the numbers can tell you the truth.
And when they’re ignored? Your AR stacks, collections stall, and profitability disappears into the void.
You’ll learn:
- What a healthy AR Ratio actually looks like — and why it matters
- The difference between net and gross collections (and why it’s killing your cashflow)
- Why over-90-day AR = a systems failure
- How to actually read your KPI reports — not just run them
- The metrics that reveal whether your systems or your team need a tune-up
- Why “busy” doesn’t always mean “profitable” — and how to fix it
Whether your numbers look fine or feel scary, this episode will help you figure out where your practice is actually bleeding — and what to do next.
🎧 Available on all major podcast platforms
📺 Watch the full episode on YouTube → https://www.youtube.com/watch?v=NpJ5LtLs_ZQ
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