Episode notes
Today we had IT leader, Mark Gannon on the TLG podcast to discuss "How intelligent automation can help councils to innovate, save time and money".
Key points from our conversation:
1. I think there are still too many services in councils not digitised end-to-end which leads to waste and failure demand. The tools and capabilities exist to do so what is stopping councils from doing this? Do senior leaders and politicians get digital?
2. Most councils deliver similar services but there is still quite a bit of ‘we can’t do it like that as we are different / unique / special’. Can councils afford this approach anymore? There is great collaboration going on in some areas – how do we get more of this going? How do we encourage and sharing mindset in local government?
3. Data is tr ...
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