🎙 Episode 18 – Surviving the Summer Slam

Avoid Burnout, Beat Callbacks, and Own Every Call

Summer’s here and the calls are non-stop — but that’s no excuse to rush, cut corners, or lose focus. In this episode, Patrick and Tanya Priest break down how technicians can stay sharp during peak season by sticking to the process, managing burnout, and handling every call with intention.

If you’re feeling the heat (literally and mentally), this episode is your mid-season reset.

⏱️ Timestamps

00:00 – Summer hits hard: What’s coming and how to prepare 02:40 – Don’t get sloppy: Stick to your process under pressure 05:15 – One-call-at-a-time mindset: Slow down to win 08:30 – Spotting burnout early before ...