Episode notes
In this energising conversation with the inimitable Julie Dennis, Head of Inclusive Workplaces Policy at ACAS, we play with why so many of us find it so difficult to engage with others in meaningful conversations. We explore the role of language, how employers can help managers to get this right to avoid escalation and create a culture where it's possible for everyone to talk about hard things.
All the research, advice and best practice Julie mentions in this conversation can be found on the ACAS website: https://www.acas.org.uk/