Building the Revenue Cycle of Tom...

Building the Revenue Cycle of Tomorrow

The Shift: RCM Talks by Bill Eikost, Valerie Barckhoff, & Heather Dunn
S1 · E11
Jun 8, 2026
25:29

Episode notes

In this episode of The Shift: RCM Talks, Bill, Valerie, Heather, and Andrew discuss what it truly means to redesign the revenue cycle for the future. The conversation explores why healthcare organizations must move beyond simply automating broken processes and instead rethink workflows, workforce models, front-end strategy, and the role of AI in creating cleaner, more proactive revenue cycle operations.