All money is not created equal. Tolerating toxic clients out of a scarcity mindset actively destroys your company culture. In this episode of The Level Up Podcast, Paul Alex breaks down why holding onto abusive clients ruins employee morale and how purging your roster creates space for elite whales. You cannot allow a bad client to constantly break your standard operating procedures. When you protect bad money, you lose your best operators. Firing a client does not have to be an emotional argument. In this episode, you’ll learn: • Why keeping toxic clients out of fear destroys your team's morale • How allowing scope creep causes your employees to lose respect for your leadership • Why you must establish a mechanical, emotionless off-boarding process • How purging the bottom tier of your roster creates a vacuum for dream clients The truth is simp ...