Culture is what you tolerate.

What is your team learning from the things you keep letting slide?

In this audio edition of The EPIC Advantage, Vic Keller explains how repeated exceptions become the real standard inside a business, and why your best people notice first.

He walks through the Tolerance Audit, a practical exercise for identifying what you've been accepting, understanding the message it sends, and restoring one standard your team can trust.

In this episode:

• The four audit columns: person, behavior, number, and excuse.
• How to address missed expectations while checking that people have the support and resources to succeed.
• A direct, respectful way to start the conversation by owning your part in the problem.
• Why holding one standard for ninety days matters, especially when it's inconvenient.

Vic also connects consistent standards to employee retention, buyer confidence, and a business that can operate without constant intervention.

Your move this week: Run the audit, choose one standard to restore, and have the conversation before Friday.

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