Handling Workplace Conflicts and Problems

The Confident Server: English for Restaurant Workers by The Esl Room

Episode notes

They're taking $20 from your tips every shift for "kitchen appreciation." Your manager says it's normal. It's not—it's wage theft, and it's illegal.

This guide outlines the legal protections and workplace rights specifically available to restaurant industry employees. Learn to identify and address wage theft (unpaid overtime, illegal tip sharing, working off the clock), understand procedures for reporting sexual harassment and discrimination based on protected characteristics, and discover documentation techniques that provide evidence if legal disputes arise.

You'll master:

  • Identifying wage theft: unpaid overtime, illegal tip sharing, off-the-clock work
  • Reporting procedures for sexual harassment and discrimination (race, age, gender)
  • Documentation strategies: shifts, hours, interactions, in ... 
 ...  Read more
Keywords
restauranthospitalityesl