Trauma-Informed Care: Moving Beyond the Buzzword
Essence and Emily introduce their weekly “Talking Shop” podcast and a recurring segment choosing a work wife, work overlord, and work nemesis. They discuss trauma-informed care in organizations, highlighting that many workplaces stop at acknowledging trauma and struggle to build skills and systems as well as the psychological safety needed to support people under pressure. They define trauma and distinguish trauma from PTSD criteria, and noting overlooked “margin” traumas. They critique performative approaches like posters, certifications, rigid policies, KPIs over wellbeing, and individualizing protective factors, offering examples like flexible scheduling, role clarity, validation, follow-through, and designing to reduce barriers. They close as always with their weekly R.E.P.O.R.T. 00:00 Welcome to Talking Shoppe 00:36 Why We Started This 01:24 Work Wife, Work Overlord, Work Nemesis 06:25 Trauma Informed Care 08:32 What Trauma Really Means 12:55 Designing For The Margins 15:02 Maslow's Hierarchy of Needs 19:15 Workplace Culture Gap 23:50 Certifications Versus Systems 27:53 Stop Adding Fuel 31:22 Behavior Function in Leadership 34:33 Connection and Follow Through 38:56 Self Awareness and Impact 40:27 People Over Policy 45:54 Trauma Informed as Mindset 48:32 Weekly R.E.P.O.R.T