How do you manage a struggling employee? And how do you walk into a construction contract negotiation when six people are sitting across the table from you?

In this episode of the Starbuck & Sargent Podcast, Jimmy Starbuck and Herb Sargent tackle two challenges faced by construction business owners and leaders: improving employee performance through clarity, coaching and accountability, and confidently negotiating for major construction contracts.

They discuss why being a good boss starts with being human, how unclear expectations create resentment, and why accountability should be a structured process rather than simply a threat of getting fired.

Jimmy and Herb also reflect on mistakes they made earlier in their careers, including times when they used the “club” instead of taking a more considered approach to leadership. Th ...