Technology can help older adults remain independent, connected, and safe—but only when they feel confident using it.

In this interview, Esther Kane speaks with Bill Vicary, founder of Just Call Bill, about his work helping older adults understand smartphones, tablets, computers, online safety, and the everyday technology that has become part of modern life.

Bill explains why many older adults feel pressured by family members to adopt new devices, even when no one has taken the time to teach them how to use those devices comfortably. His approach is simple: older adults should use as much—or as little—technology as they choose, while learning to use it confidently, effectively, and safely.

Esther and Bill also discuss:

• Why hands-on technology education is so important • How smartphones can reduce isolation and help people ...