A rare public comment, and Metro's response. The comment about empty buses comes up often. The response shows the way statistics can be used to make a mediocre situation seem better. Just an aside.

The agenda, handouts and highlights are here:

https://scmtd.com/en/agency-info/board/board-agenda-archive

The original video is here:

https://communitytv.org/watch/government-demand/