Advising with Empathy: Guiding Cl...

Advising with Empathy: Guiding Clients Through Turbulent Times with Lisa Britcliffe

Q&A with S&A by Aintree Group | Q&A with S&A
E38
Aug 10, 2025
37:25

Episode notes

Shane and Andrea chat with buyer and vendor advocate Lisa Britcliffe, who specialises in guiding people through property sales and purchases during major life transitions like divorce.

They discuss why empathy and understanding are crucial for professional advisors in these turbulent times, and recognising that assets aren’t just figures on a balance sheet — they often carry deep emotional and nostalgic significance for our clients.

Find out more about Lisa: https://www.linkedin.com/in/lisabritcliffe/

Find out more about Orium & Co: https://www.oriumandco.com/

Find out more about Aintree Group: https://aintreegroup.com.au/ | @aintreegroup

General Advice Disclaimer:

The information discussed in this podcast is general in nature and provided for educational purposes only. It does not constitute financial, legal, taxation, business, or other professional advice. Please seek advice from a suitably qualified professional before acting on any information discussed. Aintree Group and featured podcast guests accept no liability for any actions taken based on this content.

Keywords

shane mckenna
andrea mckenna
aintree group
family business
mindset
relationship breakdown
confidence
leaving a job
female leaders
leasing