Episode Overview

In this roundtable episode, Krista Olien, Leigh Thomas, and Clyde Wilson reflect on their conversation with Trent Prior, Manager of Business Services for the Town of Victoria Park in Western Australia.

The team discusses how customer choice, vendor integration, communication, and strategic planning helped Vic Park modernize its parking program. They also explore why parking leaders should define their operational needs before beginning the RFP process rather than relying on vendors to shape the solution.

From building a clear blueprint to setting high expectations, this episode offers practical guidance for municipalities, universities, property owners, and parking managers selecting new technology.

Why This Matters

Parking technology should solve operational challen ...