Why Your Team Ignores Your Software (And the 5-Minute Fix)

You paid for the software. You got everyone set up. But your team still isn't using it. The problem isn't your team—it's how they were trained. This episode explains the difference between feature training and process training, and why one actually sticks.

Learn how to connect software features to your team's actual workflow so they understand when to use them, why it matters, and how it helps them do their job.

Action step: Pick one task your team avoids in your software and spend 5 minutes explaining the when and why, not just the how.

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