Multifamily Matters

Multifamily Matters

by Paul Marks

3/19/2022 Multifamily Matters, Ep. 216 "Best Of...Employee Retention in Multifamily - The Great Pursuit!" (Orig. Aired 2/26/22)

A conversation with two longtime multifamily industry veterans, Mary Gwyn, the Chief Innovator at Apartment Dynamics, and Tom Gwyn, the Owner of Apartment Dynamics …discussing the issues with multifamily employee retention and possible methods and solutions for improvement. Show Guests: Mary Gwyn – Chief Innovator with Apartment Dynamics Tom Gwyn – Owner of Apartment Dynamics Host and Producer: Paul Marks, CAS Tape Date: February 22, 2022 Air Date: February 26, 2022 Rebroadcast Date: March 19, 2022 See omnystudio.com/listener for privacy information.

3/12/2022 Multifamily Matters, Ep. 215 "20 for 20 in 2022"

A conversation with long-time multifamily industry veteran, Dom Beveridge, a principal with 20 for 20 and D2 Demand Solutions.…discussing the results from the annual report of 20 conversations with Senior Multifamily Industry Executives. Show Guests: Dom Beveridge – Principal with 20 for 20 and D2 Demand Solutions Host and Producer: Paul Marks, CAS Tape Date: March 8, 2022 Air Date: March 12, 2022 See omnystudio.com/listener for privacy information.

3/5/2022 Multifamily Matters, Ep. 214 "Winning Customer Service for Better Resident Retention at Multifamily Assets"

A conversation with longtime multifamily industry veteran, Tearra Dotson, a Senior Regional Manager with TWG and the Founder of HOPS – Helping Other People Succeed.…discussing how to create winning customer service to achieve better resident retention at multifamily assets. Show Guests: Tearra Dotson – Senior Regional Manager with TWG and the Founder of HOPS – Helping Other People Succeed Host and Producer: Paul Marks, CAS Tape Date: March 1, 2022 Air Date: March 5, 2022 See omnystudio.com/listener for privacy information.

2/26/2022 Multifamily Matters, Ep. 213 "Employee Retention in Multifamily - The Great Pursuit!"

A conversation with two longtime multifamily industry veterans, Mary Gwyn, the Chief Innovator at Apartment Dynamics, and Tom Gwyn, the Owner of Apartment Dynamics …discussing the issues with multifamily employee retention and possible methods and solutions for improvement. Show Guests: Mary Gwyn – Chief Innovator with Apartment Dynamics Tom Gwyn – Owner of Apartment Dynamics Host and Producer: Paul Marks, CAS Tape Date: February 22, 2022 Air Date: February 26, 2022 See omnystudio.com/listener for privacy information.

2/19/2022 Multifamily Matters, Ep. 212 "Minimizing Increasing Theft at Multifamily Assets"

A conversation with longtime multifamily industry veteran, Christie Sandlin, a Regional Manager with Greystar, and a great supplier partner to the multifamily industry and a security expert, Ryan Strange, the President of ControlByNet…discussing the issue of increasing theft incidents at multifamily assts and the methods available to minimize it. Show Guests: Christie Sandlin – Regional Manager with Greystar Ryan Strange – President of ControlByNet Host and Producer: Paul Marks, CAS Tape Date February 15, 2022 Air Date: February 19, 2022 See omnystudio.com/listener for privacy information.

2/12/2022 Multifamily Matters, Ep. 211 "Best Of... Renter Stigma - At Home in the Apartment Industry" (Orig. Aired 10/23/21)

A conversation with Carla Earhart, PhD – Professor of Property Management, in the Department of Applied Business, Miller College of Business at Ball State University…discussing how “renter stigma” impacts the multifamily industry and how we as an industry can respond. Show Guests: Carla Earhart, PhD – Professor of Property Management, in the Department of Applied Business, Miller College of Business at Ball State University Host and Producer: Paul Marks, CAS Tape Date October 19, 2021 Air Date: October 23, 2021 Rebroadcast Date: February 12, 2022 See omnystudio.com/listener for privacy information.

2/5/2022 Multifamily Matters, Ep. 210 "Best Of... How to Recruit, Engage, and Retain High Performing Multifamily Teams" (Orig. Aired 10/30/21)

A conversation with author and longtime multifamily industry veteran, Kathy Clem, CPM, MA, the owner of Vast Coaching Resources …discussing the most effective methods for recruiting and retaining multifamily teams. Show Guests: Kathy Clem, CPM, MA – Owner of Vast Coaching Resources Host and Producer: Paul Marks, CAS Tape Date October 26, 2021 Air Date: October 30, 2021 Rebroadcast Date: February 5, 2022 See omnystudio.com/listener for privacy information.

1/29/2022 Multifamily Matters, Ep. 209 "Multifamily Property Management Trends We Should Let Die in 2022"

A conversation with a journalist who covers the multifamily industry daily, Jessica Fiur, the Editor In Chief of Multi-Housing News, and a longtime multifamily industry veteran, Barry Tomlin, the Vice President of Breeden Property Management…discussing some of the multifamily property management trends that maybe should not be considered in 2022. Show Guest: Jessica Fiur – Editor In Chief of Multi-Housing News Barry Tomlin – Vice President of Breeden Property Management Host and Producer: Paul Marks, CAS Tape Date: January 25, 2022 Air Date: January 29, 2022 See omnystudio.com/listener for privacy information.

1/22/2022 Multifamily Matters, Ep. 208 "The Reality of Multifamily Renovation Workflow in 2022"

A conversation with two longtime multifamily industry veterans, Stephanie Graves, Co-Founder and CEO of Q10 Property Advisors, and Marilyn Rivero, a Regional Account Manager with FIRST ONSITE.…discussing the impact and effect of the current labor shortage, supply chain issues and workflow for renovation and construction at multifamily assets . Show Guest: Stephanie Graves – Co-Founder and CEO of Q10 Property Advisors Marilyn Rivero – Regional Account Manager with FIRST ONSITE Host and Producer: Paul Marks, CAS Tape Date: January 18, 2022 Air Date: January 18, 2022 See omnystudio.com/listener for privacy information.

1/15/2022 Multifamily Matters, Ep. 207 "Best Of... Winning the War for Multifamily Talent During the Great Resignation"

A conversation with long-time multifamily industry veteran, Jennifer Staciokas, Executive Managing Director of Property Management at Western Wealth Communities…discussing the challenges of hiring and retaining multifamily talent during the Great Resignation. Show Guest: Jennifer Staciokas – Executive Managing Director of Property Management at Western Wealth Communities Host and Producer: Paul Marks, CAS Tape Date: December 7, 2021 Air Date: December 11, 2021 Rebroadcast Date: January 15th, 2022 See omnystudio.com/listener for privacy information.

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