In highly regulated life sciences environments, creativity is often seen as a liability. But what if constraints are actually the catalyst for better, more effective sales strategies?

In this episode, Dr. Shannon Gregg is joined by her colleague and mentor, Dr. Dorene Ciletti—Professor and Program Director at Point Park University and former sales leader in financial services and healthcare—to challenge the myth of “thinking outside the box.” Together, they explore why the most successful Sales Operations teams excel by thinking inside it.

You’ll learn how regulation can drive sophisticated problem-solving, how improv techniques like “Yes, And” translate into real-world bid defense strategies, and why small, risk-aware innovations can create long-term Trusted Advisor relationships. From reverse brainstorming to reframing ...