A conversation with Carrie Ramskill, COO, HGS UK on National Customer Service Week

Customers play a crucial role in running a business productively and efficiently. In a conversation with Carrie Ramskill - COO, HGS UK, on National Customer Service Week, we are discussing the role of customers in driving successful business practices. We delve deeper into Carrie's perspective on what it takes to provide exemplary customer service and how COVID19 has redefined the boundaries of customer service along with a few HGS updates.