Episode notes
In this episode of the Leaders in Talent podcast, host Adriaan Kolff interviews Samantha Gadd, founder and CEO of Excellent and Humankind, about the significance of employee experience (EX) and how it intersects with organizational culture and strategy. Samantha shares her journey from HR consulting to leading the field of EX design, emphasizing the importance of understanding employees deeply to create better workplaces. She introduces the PREP model, which focuses on Purpose, Relationship, Enabling, and Performance experiences as key areas of EX.
Samantha also discusses the EX manifesto, co-written with industry leaders, that advocates for putting employees at the center as a strategy for organizational success. The episode provides actionable insights for leaders and HR professionals on how to enhance employee experience by listening to and co-designing with their employees.
Timecodes
00:00 Introduction to Employee Experience
00:39 Guest Introduction: Samantha Gadd
01:59 The Importance of Employee Experience
02:47 Samantha’s Journey and Humankind
06:02 Building Excellent and the EX Manifesto
07:49 The PREP Model for Employee Experience
11:16 Measuring and Improving Employee Experience
14:43 The Future of Employee Experience
19:04 The EX Manifesto Project
22:15 Challenges and Opportunities in EX
26:43 Conclusion and Final Thoughts
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Get in touch with us: https://www.matchr.io/who-we-are/contact/
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Connect with Samantha Gadd: https://www.linkedin.com/in/samanthagadd/
Connect with Adriaan Kolff: https://www.linkedin.com/in/adriaankolff/
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