David Norris on Building a Cultur...

David Norris on Building a Culture of Improvement

KPI Fireside: A Continuous Improvement Podcast by KPI Fire
S1 ยท E74
Aug 17, 2026
41:49

Episode notes

Most organizations treat continuous improvement like a project. The ones that actually get results treat it like a culture.

In this episode of KPI Fireside, host Keith Norris sits down with David Norris. David Norris is the founder of Elevated Strategic Solutions, a consulting firm focused on helping organizations unlock capacity, improve performance, and align strategy with execution through operational excellence, continuous improvement, and data-driven decision-making.

๐Ÿ”ป Why improvement that skips the people always reverts the moment something goes wrong

๐Ÿ”ป How to use new employee onboarding to plant a CI mindset before old habits take hold

๐Ÿ”ป Why "we don't have time for this" is the single best signal that improvement is overdue

๐Ÿ”ป How to turn a budget request into a CI conversation before a single dollar gets approved

๐Ÿ”ป Why tracking both direct and indirect costs is where the real savings are hiding

๐Ÿ”ป Why CI and finance need to be working together if you want leadership to actually buy in

๐Ÿ”— Connect with David Norris on LinkedIn: https://www.linkedin.com/in/david-norris-17016b146/

๐ŸŒ Learn more at Elevated Strategic Solutions: http://elevatedmtnsolutions.com/

๐Ÿ”— Learn more about KPI Fire: https://www.kpifire.com/

๐ŸŽ™ Hosted by Keith Norris: https://www.linkedin.com/in/keithnorris/

Keywords

continuous improvement
operational excellence
lean manufacturing
process improvement
change management
lean six sigma
leadership development
Kaizen
business operations
KPI strategy