Episode notes
In this episode of our CX24 Series on the IRIS Pod, Tom Darnell and Simon Broadbent, Senior VP at NICE, discuss all things artificial intelligence in customer experience – from recognising its value to enabling transformations in the customer journey.
#cx #ax #customerservice #customerexperience #tech #ai
Keywords
saascustomer experienceaudiocall centrecustomer servicesoftwareaitech2024trends