IRIS Pod - IRIS Audio Technologies

by Tom Darnell

Welcome the the IRIS Pod. Join Tom Darnell of IRIS Audio Technologies as we explore the world of audio through technology, wellness, productivity, and human performance. Featuring interviews with innovators, experts, and thought leaders in their fields, the IRIS Pod enables the world to Listen Well.

Podcast episodes

  • Season 2

  • An ode to audio

    An ode to audio

    If there’s one thing that goes unnoticed and under appreciated but holds huge weight in our everyday lives… it’s audio.As a company that lives and breathes audio, it’s no surprise we are celebrate and appreciate audio everyday. But for me as an individual (Creative Marketing Lead, Tiana), before starting at IRIS, audio was not something that was ever on my radar. Sure, I love music and the way it makes me feel, but I never thought about the depth to which audio affects us, and the influence it has in our everyday lives.This podcast uncovers the numerous ways in which audio influences and shapes our daily experiences.Listen to podcast or read the article.

  • Season 1

  • Simon Black | Revolutionising the way you engage and understand your clients

    Simon Black | Revolutionising the way you engage and understand your clients

    We are thrilled to be working with Awaken Intelligence! This partnership empowers us to deliver an unparalleled market offering, harnessing the power of voice isolation and cutting-edge speech analytics. Read our announcement to find out more:https://www.awaken.io/resources/news-and-pr/awaken-intelligence-iris-audio-technologies-join-forces/

  • Nerys Corfield | Why agent experience is as important as customer experience

    Nerys Corfield | Why agent experience is as important as customer experience

    We’ve been trying to get Nerys Corfield on the IRIS Pod for a while, but she’s a tough woman to catch! We finally got to chat with her at Enterprise Connect, covering everything from why going to events like Enterprise Connect is important, how the call center industry is adapting to different technologies, and why the agent experience is just as important as the customer experience.

  • Milan Batinich | Helping companies and people find their joy

    Milan Batinich | Helping companies and people find their joy

    Enterprise Sales Director US Jeff Kays speaks to Milan Batinich, Founder, Milan Motivates. Milan Motivates works with companies on team building and cohesion. They discuss how to help companies and people find joy, with a starting point of self-awareness. Have a listen to this conversation for some eye-opening insight into the above.

  • Brian Gianini | The importance of customer experience and agent experience

    Explicit

    Brian Gianini | The importance of customer experience and agent experience

    Explicit

    US Enterprise Sales Director, Jeff Kays speaks to Brian Gianini, Director of Memberships for SOCAP. They talk discuss how IRIS Clarity was born, Brian’s opinion on the product, and SOCAP, all underpinned by the importance of CX and AX.