In this episode, we delve into the people, processes, and partnerships that drive a successful OMS implementation. Joining us once again is our expert, recurring panel from the IJIS Corrections Advisory Committee: Rick Davis, Lynn Ayala, Jerry Brinegar, and Chrysta Murray.

Together, they uncover what really happens behind the scenes of OMS rollouts: organizational change management, supporting IT teams through transformational shifts, and determining the right balance between in-house expertise and contracted support.

Listen in as they unpack what it takes to establish a lasting OMS partnership, align project management across diverse teams, and create effective vendor and contract governance frameworks.