"The Hospitality Experience" Human vs Tech with Horwath HTL Global | Chef Table Podcast

What is the hospitality experience? Will technology replace human interactions or does human engagement make the hospitality experience what it is..

Chef Table Podcast by Hotel & Restaurant Times Join us with James Chappell and John Fareed from Horwath HTL Global, the world’s largest and most experienced hospitality consulting brand. We discuss how the pandemic accelerated existing trends, the risk / reward ration in HTL (hotel, tourism & leisure), the great resignation, industry innovation and technology, global distressed assets, prioritising customers and flexibility, technology hybrids and endemic – tourism 2022 predictions.