00:00 Opening and Introductions

2:50 Patient and Family Advisory Councils (PFAC) at Stony Brook Medicine

3:20 The role of PFAC advisors

5:04 Turning feedback into impact

8:40 Checklist for being admitted to the hospital

13:55 Resources for patients and families

18:40 PFAC key initiatives

21:07 Additional resources for patients and families

21:53 Patient feedback

25:11 Closing Remarks

In this episode, we explore how patient and family voices help shape better care at Stony Brook Medicine. Listeners will hear from a Patient and Family Advisory Council (PFAC) advisor at Stony Brook University Hospital, highlighting the essential role PFACs play in connecting patients, families, and healthcare teams. The conversation explores how patient feedback is transformed into meaningful improvements t ...