The Government Technology Insider Podcast

by Government Technology Insider

Welcome to the Government Technology Insider Podcast. Join us as we explore the intersection where innovation meets the mission. Our guests will explain the strategies, challenges, and successes government agencies experience as they adopt cutting-edge technologies.

In each episode, we'll bring you engaging interviews with industry leaders, and technology experts who are at the forefront of helping government IT lead ... 

 ...  Read more

Podcast episodes

  • Ep 137 - Delivering Meaningful Customer Experiences with Data

    Ep 137 - Delivering Meaningful Customer Experiences with Data

    In this episode, we sit down with Bob Ainsbury, Chief Product Officer at Granicus, to discuss how data can be a powerful driver for transforming federal customer experiences.

  • Ep 136 - Human-Centric AI/ML Solutions are Reshaping Cyber Defenses for Federal Agencies

    Ep 136 - Human-Centric AI/ML Solutions are Reshaping Cyber Defenses for Federal Agencies

    In the ongoing discourse surrounding the use of AI, the world stands at a crossroads. While some herald AI as a transformative force, poised to revolutionize various domains, others harbor concerns about its potential to replace human roles. Amidst this debate, a profound realization emerges: the most impactful advancements in AI arise from a fusion of human ingenuity with machine learning (ML), embodying a human-centric approach. Rather than viewing AI as a threat to human relevance, forward-looking innovators recognize its potential as a tool for augmenting human capabilities. By prioritizing the development of human-centric AI/ML solutions, the federal government is working toward a future where technological progress harmonizes with human intellect and judgement the power of AI lies not in its capacity to render humans obsolete, but in its ability to amplify and enhance our collective potential. In the second part of this Government Technology Insider podcast, Amir Bagherpour, PhD, Managing Director at Accenture Federal Services, rejoined host Lucas Hunsicker to further explore the dynamic world of cybersecurity, focusing this time on the symbiotic relationship between human expertise and AI/ML tools. Bagherpour highlighted the critical role of AI and ML in automating repetitive tasks, enhancing threat detection, and accelerating the cognition process for cybersecurity professionals. As agencies explore the human-centric AI/ML solutions currently available, industry partners play a vital role in driving innovation and facilitating the adoption of cutting-edge technologies within the federal government. As cybersecurity continues to be a primary concern, collaboration between government agencies and industry partners is essential in fortifying defenses to ensure the resilience of critical systems against evolving cyber threats.

  • Ep 135 - Enhanced Judgement is Changing the Cyber Defense Landscape

    Ep 135 - Enhanced Judgement is Changing the Cyber Defense Landscape

    The October 2023 Executive Order on the Safe, Secure, and Trustworthy Development and Use of Artificial Intelligence marked a significant milestone in the federal government’s embrace of AI technology in combating cyber threats. As the cyberthreat landscape continues to evolve, attackers are employing increasingly sophisticated tactics, including stealth operations, identity theft, social engineering, ransomware, and supply chain attacks. In response to these challenges, agencies are using AI and ML-powered cyber tools to triage threats and simplify the decision-making process, supporting enhanced judgement and actions recommended by SOC engineers. By harnessing the power of AI-driven analytics, agencies can transition from reactive firefighting to proactive threat anticipation. Identifying better ways to harness AI and ML technologies and improving data intelligence applications are crucial steps in this endeavor. In this episode of the Government Technology Insider podcast, host Lucas Hunsicker delves into the realm of proactive cyber defense with Amir Bagherpour, PhD, Managing Director at Accenture Federal Services. Together, they explore how advancements in AI and ML not only empower agencies to anticipate, understand, and mitigate cyber threats more effectively but also enhance the judgment capabilities of cybersecurity professionals. The discussion underscores the urgency for agencies to move beyond conventional defense mechanisms, especially as geopolitical tensions add complexity to the threat landscape.

  • Ep 134 - Proven Strategies for Implementing Paid Family and Medical Leave and Building Strong Communities

    Ep 134 - Proven Strategies for Implementing Paid Family and Medical Leave and Building Strong Communities

    Growing support for worker’s rights, including work-life balance and improved access to healthcare, has led state governments to consider the ways in which they support workers and how those services can be improved. 13 states plus the District of Columbia have taken steps to support community health by adopting and implementing Paid Family and Medical Leave (PFML) programs, which allow workers to take protected paid leave to care for a family member or address their own medical concerns. Data from the states with active programs has demonstrated their efficacy and necessity, but their unique design and implementation requirements mean that many states are unsure of how to move forward. In this episode of the Government Technology Insider podcast, we spoke with Admira Makas, Director, Paid Family and Medical Leave at TCS – Tata Consultancy Services, to discuss PFML’s potential health and economic outcomes, the benefits it can have for employers, and how more states can take the next step toward PFML implementation.

  • Ep 133 - How to Simplify FOIA Requests and Navigate Legacy Challenges

    Ep 133 - How to Simplify FOIA Requests and Navigate Legacy Challenges

    The Freedom of Information Act (FOIA) was designed to provide citizens with transparency into government operations and play a critical role in maintaining public trust. However, government agencies face many challenges fulfilling FOIA requests, which often undermine trust in government even further. How can government agencies overcome these challenges – from cybersecurity concerns to siloed data infrastructures – to simplify the fulfillment of FOIA requests quickly and accurately? To answer that, Government Technology Insider talked with Amit Dungarani, Vice President of Growth Enablement and Amy Hilbert, Executive Vice President of Government Solutions at Casepoint to discuss how federal agencies can navigate legacy challenges using innovative technology to simplify FOIA requests.