🎙️ Getting to Hell Yes! Episode: Brandon Hammond

Brandon Hammond joins the show to unpack one of the most urgent, messy and misunderstood challenges in multifamily and SFR property management: the talent crisis.

With deep experience across multifamily, SFR, student housing and now field services, Brandon walks us through why so many operators are stuck in transactional loops chasing short-term wins over long-term value and what it will take to flip the model.

From incentive misalignment and resident retention to employee development, career pathing, and the looming risk of organized labor, this episode covers what leaders need to hear (and do) now.

💡 Key Takeaways

🔄 Resident Retention Is a Flywheel—Not a Funnel

• Operators talk retention but invest in acquisiti ...