Episode notes
Today on Filling You In with A-Squared, our hosts Dr. Anushka Gaglani and Dr. Abhishek Nagaraj introduce you to one of the fastest growing comprehensive dental groups in the country, which is also one of the most interesting because of its commitment to serving people at all income levels, as well as for its theatrical flair. Rodeo Dental and Orthodontics has nearly 50 locations across Texas, Arizona, and Colorado, providing pediatric and general dentistry, orthodontics, cosmetic care, and specialty treatments to hundreds of thousands of patients every year and garnering more than 60,000 five-star reviews on Google and Facebook. What patients highlight in those reviews is the caring, positive and convenient experience at the core of Rodeo Dental’s mission. “The number one thing that the patients responded to was the friendliness of the staff. It's not your lobby that's going to do it, it's you,” says Dr. Saam Zarrabi, Rodeo’s co-founder and CEO. Tune into this inspiring episode to learn how Dr. Zarrabi and his leadership team have created an organizational culture that produces that friendly attitude as well as efficient patient flow and high quality care.
You’ll also learn about:
- How Dr. Zarrabi’s childhood shaped his interest in serving lower income populations;
- His deep insights into maximizing patient flow to provide sufficient access to services;
- How Rodeo creates a fun and engaging environment for patients, especially children, through themed celebrations and creative opportunities.
Mentioned in this episode:
Rodeo Dental and Orthodontics