Episode notes
Your team is not being difficult about AI. Their brains are doing exactly what brains are built to do.
Alastair McDermott talks to behavioural economist Melina Palmer, author of three books on how people actually make decisions, about why AI rollouts meet resistance that has nothing to do with the technology. Recorded July 2024.
They get into:
- The 35,000 decisions a day your brain is trying to avoid making
- Why how you announce a change matters more than what you are announcing
- A two-word email that ruined a working relationship, and the two minutes that would have fixed it
- How to introduce AI to a team without triggering the fear you are trying to avoid
- Why low-stakes competition and social proof move people that instruction cannot
Listen now, wherever you get your podcasts.