Blame Fixes Nothing
Human Performance and Latent Causes by Robert E. Statham, subject matter expert in Latent Cause Analysis for Human Performance.
Episode notes
Blame for errors is unhelpful. Focusing on understanding instead of blame helps organizations create a learning culture. This motivates employees to share experiences and insights, which leads to improved safety practices and better operations.
Keywords
latent cause analysisculturefailsafe networkblame