Finance has net present value. Operations has bottleneck theory. What does HR have?

In this episode, Ben sits down with John Boudreau, professor emeritus at USC and one of the most influential thinkers in the history of human resource management, to explore a question he has spent 40 years trying to answer: why do leaders who make rigorous, model-driven decisions about financial and operational assets continue to rely on gut instinct when it comes to people?

Topics covered:

• Why leaders who would never make a capital investment without a discounted cash flow model routinely make multi-million dollar talent decisions on instinct
• The bottleneck problem: why investing equally in every role is as irrational as improving every stage of a production line simultaneously
• Why economists were studying  ...