Digital Pulse Podcast
by Digital Pulse Podcast
A series where we discuss digital tools in healthcare and how to improve the patient experience.
Podcast episodes
Season 1
Episode 6: Jeanine Maier on Evolving Consumer Experiences and a Digital-First Mindset in Healthcare
Jeanine Maier, Vice President of Consumer Experience at Kaiser Permanente, delves into the patient-consumer experience, highlighting the crucial role of engagement in driving personalized care and enhancing patient retention.
Episode 5: Christina Valls on Shaping Healthcare Through a Product-Based Approach
Episode 3: Jean Hitchcock from Phoenix Children's Hospital Discusses the Evolution of Marketing in Healthcare
Episode 3: Jean Hitchcock from Phoenix Children's Hospital Discusses the Evolution of Marketing in Healthcare
Modea speaks with Jean Hitchcock, who was most recently a Vice President of Marketing Communications and Physician Relations at Phoenix Children's Hospital. This episode offers an in-depth look into the importance of digital governance and systems thinking.
Episode 2: Otto Angulo from Mount Sinai Health System on Crafting a Retail-Like Experience in Healthcare
Episode 2: Otto Angulo from Mount Sinai Health System on Crafting a Retail-Like Experience in Healthcare
We have a great discussion with Otto Angulo, Senior Digital Marketing Director at Mount Sinai Health System. This episode offers an in-depth look into the approach and importance of relationship-focused marketing in healthcare.
Episode 1: Sara Saldoff from OhioHealth on Consumer-Focused Design in Healthcare
We speak with Sara Saldoff, Head of Product Management and User Experience at OhioHealth. This episode offers an in-depth look into the approach and importance of human-focused design in healthcare product development and management.