Anatomy of On-boarding a Client

In this episode, we explore Diagnexia's client onboarding process, offering valuable insights for both internal teams and potential clients. We discuss the need for outsourced services, client engagement strategies, and interactions with key stakeholders. The conversation covers framework agreements, legal requirements, data security, and ongoing customer service.

We also delve into the integration and validation of pathologists, platform improvements, and the use of automation for case tracking. The episode concludes with a discussion on Diagnexia's unique offerings and its vision for expanding service provision in the UK and globally.