We live at a time where the level of customer service we receive, especially from large companies, is appalling.
To get to speak to a human being is almost impossible.
In this podcast, I am interviewing informed individuals who have beaten the system and gained compensation, apologies, and bonuses from British Airways, EON, British Telecom, and many other large and small organizations.
They are real-life ca ...
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Tim had worked for this major construction company for three years and had an exemplary record working on complex software and IT solution.Yet on this fateful day, he arrived at his office to find that he had been locked out of his computer, and on his desk, a note stating that he had been let go.When he phoned the HR department to find out the reason why he had been fired, they didn’t even know this had happened.This began a sequence of events and legal action explained here in full.
𝐂𝐇𝐄𝐂𝐊 𝐄𝐕𝐄𝐑𝐘𝐓𝐇𝐈𝐍𝐆.We have just experienced a hike in our energy prices and with so many coming off their fixed-rate contracts, we are seeing a substantial increase in the per kilowatt cost.This podcast talks about how my friend and colleague Steve Freedman identified an error in his bill and how he resolved it and received compensation.If you have a story of how you have taken on a company and won I would be delighted to feature you on this podcast
